The only thing to be afraid of when it comes to cybersecurity is not having a plan.

 

Topics: Security, Technology Consulting, Managed Services, cybersecurity, Two Factor Authentication, 2FA, Information Security

For our final (for now) post on common iManage questions, we offer two more quick tips. 

Topics: Technology Consulting, IT Tips, iManage

Since the first iManage tip this week is so quick and easy, we're going to offer you two. 

Topics: Technology Consulting, IT Tips, iManage

Are you preparing for your holiday vacation? Planning to do a little work while you're away?

Topics: Technology Consulting, IT Tips, cybersecurity, Enterprise Mobility Management, Mobile

Recently, I have run into several instances in which the Start Menu in Windows 10 or Server 2016 has stopped opening.

Topics: Technology Consulting, IT Tips

Topics: Technology Consulting, IT Tips, cybersecurity, Endpoint Protection, Client Audits

Many law firms and businesses put off creating and using a standardized workstation image. Instead, they use whatever operating system comes pre-configured on the computers they purchase. Sometimes they will install a clean operating system and configure each machine from scratch for each newly purchased computer. This is a mistake which can be both expensive and dangerous. Thankfully, your computer environment can be made more secure, and your IT costs can be reduced, by implementing a standard workstation image.

Topics: Technology Consulting, Data Backups, IT Tips, Disaster Recovery, 2FA, Imaging

Thanks to many recent well-known security breaches, a desire has arisen to better understand law firm and professional service organizations’ information network vulnerabilities. What systems are vulnerable? How can we best secure the environment if we don’t know all the vulnerabilities? How can we best secure our data stored in the cloud? How do we know when we’re being hacked? How can we best secure our on-premises infrastructure? How do we secure my general computing environment? Are there systems we don’t even know about – a whole rogue IT infrastructure?

Topics: Technology Consulting, cybersecurity, Cybercrime, Penetration Testing, Vulnerability Testing

We were recently asked what part of information technology operations law firm leaders should focus on to improve service delivery. Our Senior Technical Assistance Center Manager Eric Hoffmaster offers advice on taking your service delivery to the next level.

 

Topics: Technology Consulting, IT Tips

How are your New Year's resolutions going?

Topics: Technology Consulting, IT Tips, cybersecurity, Passwords, Two Factor Authentication, 2FA, Duo

You've heard about the Yahoo! hacks and millions of compromised user passwords and data, but have you heard about the follow-on Yahoo! technical support scam?

 

Topics: Technology Consulting, IT Tips, cybersecurity, Passwords, Hacking, Cybercrime, Yahoo, Information Security

We once again make an appearance in the International Legal Technology Association's Peer to Peer Magazine. This time in the 2016 Winter edition. 

 

In the magazine's "Ask the Vendor" department, our Chief Technology Officer Mike Paul answers the question: What skills should technology professionals develop to ensure a successful future in legal?

 

His reponse? Find it on page 28 in Peer to Peer or continue reading. 

Topics: Technology Consulting, ILTA, Publications, Change Management

News this week that a series of cyberattacks and data breaches at North American law firms in 2015 was worse than initially reported (isn't that always the case?) was seemingly timed with the release of a bevy of new articles and information sheets on cybersecurity by our staff.

Topics: Security, Technology Consulting, Cloud, IT Tips, cybersecurity, Cybercrime, Email Security, Articles, Information Security

According to the American Bar Association 2016 Legal Technology Survey Report, only 38 percent of lawyers are using cloud computing for tasks relating to their practice. Overall, 53 percent report that they do not use cloud computing at all while about 10 percent say they don’t know if they do or not.

 

In reality, these attorneys may not be aware that they’re probably already using the cloud but just don’t know it.

 

So what is the cloud, and why should you care?

Topics: Technology Consulting, Cloud, Data Backups, IT Tips, Cloud Storage, Disaster Recovery

Budgeting for the new year?  How do you manage technology change in your law firm?

 

For well over a decade, technology has been moving at lightening speeds. This fast pace has brought with it even more security challenges to keep IT professionals up at night. Moreover, law firm clients are now asking questions and demanding more secure infrastructure. More than ever before, change is necessary for your firm to manage. Where do you start?

 

Topics: Technology Consulting, Change Management