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Eric Hoffmaster

Recent Posts

5 Ways to Take Your Service Delivery to the Next Level

Posted by Eric Hoffmaster

February 6, 2017 11:01 AM

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We were recently asked what part of information technology operations law firm leaders should focus on to improve service delivery. Our Senior Technical Assistance Center Manager Eric Hoffmaster offers advice on taking your service delivery to the next level.

 

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Topics: Technology Consulting, IT Tips

Evaluating and Selecting the 4 Most Important Facets of Network Technologies for Your Law Firm

Posted by Eric Hoffmaster

January 19, 2016 8:00 AM

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Networks – the fundamental backbone of all technology in business.

 

Historically, only large law firms have had the means and capacity to implement always available, highly redundant, robust networks. As the Internet becomes more prevalent in every facet of business – from online research tools to cloud computing – ensuring network infrastructure has the above capabilities is a necessity for all firms. Fortunately, technology has matured and costs have decreased, allowing small and midsize law firms access to this previously exclusive technology.

 

Selecting the right network equipment and design is a tremendous responsibility. Below are some tips to help law firms decide on the most appropriate network infrastructure.

 

Download the rest of this free article for help building a long-lasting, resilient network infrastructure for your law firm. 

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Topics: Security, Malware, Technology Consulting, Cloud, IT Tips, ECM, Disaster Recovery, DMS, Network

5 Things Every Managed Services Provider Should Provide Your Law Firm

Posted by Eric Hoffmaster

July 29, 2015 11:42 AM

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Outsourcing part or all of your law firm’s technology management and/or support – what is called IT managed services – is increasing in popularity, especially in the legal industry. Leveraging IT managed services can provide access to enterprise-grade technology, expert-level knowledge and exhaustive support, all at a fraction of the cost to implement and maintain the same in-house. 

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Topics: Managed Services

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