Artificial intelligence is reshaping how law firms operate — but successful adoption requires more than simply introducing new tools. It requires a thoughtful, secure, and phased approach.

In the third session of the AI Masterclass for Law Firms series, Eric Hoffmaster, COO of Innovative Computing Systems, shared a practical framework for building and executing an AI roadmap focused on non-billable operations.

During the session, Eric explored how law firms can identify the most valuable opportunities for AI, prepare their infrastructure and security posture, and guide teams through a structured implementation process that supports long-term success.

Watch the Recording

If you missed the live session, you can now watch the full recording on demand.

In this session, you’ll learn how to:

  • Assess your firm’s readiness and align AI initiatives with strategic goals

  • Build a secure, scalable foundation for AI adoption across non-billable operations

  • Launch and expand AI pilots that deliver measurable results and firm-wide impact

This session is especially relevant for managing partners, operations leaders, IT managers, and legal professionals looking for a clear, practical framework for integrating AI into their firm.

Watch the recording to learn how a structured approach to AI can help transform everyday operations and allow your team to focus more time on client service.