Over the past several months, we have worked closely with many in the legal community to help them overcome obstacles to providing services to clients after the unexpected issuance of stay-at-home/shelter-in-place orders throughout the United States. This has given us an opportunity to listen and gain insight as to how to best position law firms for operational resiliency in the face of uncertain times.

Citrix recently informed Partners that they are retiring their perpetual licensing model and replacing it with a subscription-based model. 

We have been alerted that HPE strongly recommends upgrading their Smart Array Gen10 Server Controllers to the latest firmware to prevent potential data inconsistency on select RAID configurations at your earliest convenience. 

Please be advised that clients using Macs to access iManage must update their clients by October 1, 2020 to address certificate expirations due for versions 10.1.3 to 10.2.3 of Work Desktop for Mac.¹

Innovative Computing Systems, Inc. is proud to sponsor and exhibit at the Association of Legal Administrators' ALA Today: The Virtual Conference on June 25, 2020.

As it has for large swaths of the economy, the novel coronavirus pandemic offered many U.S.-based law firms their first opportunity to truly put their business continuity plans to the test. Whether firm leadership relied on established, written-down plans or winged it with ad hoc fixes as problems arose, the sudden issuance of various varieties of stay-at-home/shelter-in-place orders (and the still-ongoing reopenings) has driven home the need for planning to continue operations under a variety of less-than-ideal or expected conditions.

We invite individuals employed by U.S.-based law firms to reflect on your firm's response to the COVID-19 pandemic by completing our survey. Your responses, in addition to the results of your colleagues' feedback, will help you evaluate your firm's ability to deliver client services during crisis conditions.

As thousands of people begin using Zoom for videoconferencing from home for the first time under the coronavirus threat, we thought some guidance on ensuring your meetings are secure might come in handy.

Amazon has continued issuing updates to their AWS WorkSpaces client on workstations and thin clients that result in instability for users. We have received a number of reports from clients experiencing a variety of performance issues upon installing the latest AWS WorkSpaces client update over the weekend. This includes Windows and Mac operating systems.

Hackers are taking advantage of the confusion surrounding the novel coronavirus pandemic. 

We've been encouraging law firms and legal professionals to take advantage of the benefits offered by moving to the cloud for a few years now. We're such big believers that we invested significant research and development in designing a legal-focused cloud solution, the Innovative Cloud Solution, that gives employees of firms of all sizes the power to access and work safely from anywhere. Recent events have highlighted how businesses operating in the cloud have a competitive advantage over those still tied to an office.

Yesterday, the World Health Organization formally characterized COVID-19 as a pandemic. In light of this, there is an unprecedented move by employers to reduce the spread of the virus by turning to remote options for their employees.

Check out what hackers are using to trick employees into clicking fake links in emails in our partner KnowBe4's review of the Top Clicked Phishing Tests from the last quarter of 2019 in the below infographic. 

The term "attorney-client privilege," often heard in crime procedurals on TV, speaks of the level of confidentiality that exists in the legal sector. Due to the nature of their work protecting organizations and individuals, law firms receive and handle some of the most sensitive information in the world. Unfortunately, this makes them a prime target for hackers who want to infiltrate their networks and steal that information. The goal of these cybercriminals is usually to sell that data to interested parties or to restrict access to their targets’ own networks, which for law firms can be crippling.

Since 2014, an investigation revealed that over 100 law firms have notified authorities of data breaches, and this number only encompasses 14 states. Major law firms, mid-size firms, solo practitioners, and even law schools were affected by these attacks, which goes to show that no one is safe from cyber crime. Given its scope, a good place to start mitigating the issue is by identifying the biggest risks. Here are the leading cybersecurity threats that law professionals should know: