Microsoft End-of-Life Dates

Microsoft Ends Support for Major Products

Microsoft is ending support for a number of products used by law firms and other organizations.

On October 13, 2020, Microsoft will end support for:

  • Exchange Server 2010 (postponed from January 2020)
  • Office 2010
  • SharePoint Server 2010
  • Project Server 2010
  • Windows Embedded Standard 7*

Further, starting on October 13, 2020, only the following versions of Office will be supported for connecting to Microsoft 365 services:

  • Microsoft 365 Apps for enterprise (previously named Office 365 ProPlus)
  • Microsoft 365 Apps for business (previously named Office 365 Business)
  • Office 2019, such as Office Professional Plus 2019
  • Office 2016, such as Office Standard 2016

⚠️ Office 2013 Users: While Microsoft won’t take any active measures to block other versions of the Office client, such as Office 2013, from connecting to Office 365 services, older clients may encounter performance or reliability issues over time.

On January 14, 2020, Microsoft ended support for:

  • Windows 7
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 R2 Service Pack 1
  • SQL Server 2014 Service Pack 2
*Extended support available via paid per-device Extended Security Updates.

All Microsoft products are subject to the Microsoft Lifecycle Policy, which provides consistent and predictable guidelines for the availability of support throughout the life of a product. To review all Microsoft products losing support in 2020, search Microsoft's product lifecycle


End of Life Can be Costly

Users of out-of-warranty products will no longer receive security updates, patches or help from Microsoft, which will place both their data as well as that of their clients at increased risk. Businesses and other organizations operating in regulated industries may no longer be compliant with major regulatory requirements. For instance, HIPAA Security Rule 45 C.F.R. § 164.308 (a)(5)(ii)(B) requires updated patches on all systems.


Upgrade Now

Firms that have not yet upgraded or scheduled upgrades need to begin doing so immediately. With time running out, many IT providers' schedules are already booked with upgrades and migrations into next year. The longer you wait to begin your upgrade, the more likely it is you will face it alone — or miss the deadline altogether. 

We recommend you upgrade from: 

  • Office 2010 & 2013/Exchange Server 2010 → Office 365
  • Windows 7 → Windows 10

Contact us for more advice particular to your organization.

Extended Security Updates

A Viable but Costly Option

For law firms and organizations unable to complete their upgrades from Windows 7 before January's EOL, Microsoft is offering Extended Security Updates through the Cloud Solution Provider program.

The Windows 7 ESU MSRP is $62 per device for 2020. The price will increase each year. Organizations can purchase ESU at any time during the three years it is available. However, if an organization waits and purchases ESU for the first time in year two or three, they will have to pay for preceding years as well since all security updates are cumulative starting January 2020. 

Find more information, see Microsoft's FAQ about Extended Security Updates for Windows 7 and Lifecycle FAQ pages. 

Next Steps

Upgrade Your Systems

With over 30 years in the legal technology industry, the experts at Innovative Computing Systems can help you evaluate and upgrade your systems as painlessly as possible. 

Secure Legacy Technology

Windows 7 Extended Security Updates: If you are not upgrading a Windows 7 machine, make sure it doesn't turn into an expensive point of failure by implementing Extended Security Updates. Contact us to enroll and get a MAK key.  

EMP for Windows Server: If you previously haven't been able to migrate to updated systems because of the requirements of legacy applications, consider the End-of-Support Migration Program (EMP) for Windows Server, which combines technology with expert guidance to migrate your legacy applications running on outdated versions of Windows Server to newer, supported versions on the Innovative Cloud Solution powered by AWS.

Stay Informed

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Schedule your upgrade.

Contact an Innovative Computing Systems Account Executive for a free consultation by emailing, calling 1-800-541-0450 or completing the form. 

Innovative Computing Systems is an official Microsoft Cloud Solution Provider.