Software manufacturers end support for a number of products used by law firms and other organizations on a rolling basis. Stay up-to-date with products losing support below.
| Product | End of Mainstream Support | End of Extended Support |
| Windows Server 2012 | October 9, 2018 | October 10, 2023 |
| Windows Server 2012 R2 | October 9, 2018 | October 10, 2023 |
On October 13, 2020, Microsoft ended support for:
Further, starting on October 13, 2020, only the following versions of Office will be supported for connecting to Microsoft 365 services:
⚠️ Office 2013 Users: While Microsoft won’t take any active measures to block other versions of the Office client, such as Office 2013, from connecting to Office 365 services, older clients may encounter performance or reliability issues over time.
On January 14, 2020, Microsoft ended support for:
| Product | End-of-Life Date | Recommendation |
| Office 2011 for Mac | October 10, 2017 | Migrate macOS clients to Microsoft 365 |
| Office 2016 for Mac | October 13, 2020 (no extended support) | |
| SQL Server 2008 R2 SP3 | July 9, 2019 | |
| SQL Server 2012 | January 9, 2018 | Patch to SP4 to receive Extended Support until July 12, 2022 |
| SQL Server 2014 | July 9, 2019 (Support extended until July 9, 2024) | Patch to SP3 to receive Extended Support until July 9, 2024 |
*Extended support available via paid per-device Extended Security Updates.
All Microsoft products are subject to the Microsoft Lifecycle Policy, which provides consistent and predictable guidelines for the availability of support throughout the life of a product. To review all Microsoft products losing support, search Microsoft's product lifecycle.
| macOS Sierra 10.12 | November 2019 | Upgrade to latest macOS Big Sur 11.0 (on older hardware, macOS Catalina 10.15) |
| macOS High Sierra 10.13 | December 2020 |
Users of out-of-warranty products will no longer receive security updates, patches or help from Microsoft, which will place both their data as well as that of their clients at increased risk. Businesses and other organizations operating in regulated industries may no longer be compliant with major regulatory requirements. For instance, HIPAA Security Rule 45 C.F.R. § 164.308 (a)(5)(ii)(B) requires updated patches on all systems.
Firms that have not yet upgraded or scheduled upgrades need to begin doing so immediately. With time running out, many IT providers' schedules are already booked with upgrades and migrations into next year. The longer you wait to begin your upgrade, the more likely it is you will face it alone — or miss the deadline altogether.
We recommend you upgrade from:
For law firms and organizations that were unable to complete their upgrades from Windows 7 before January's EOL, Microsoft is offering Extended Security Updates through the Cloud Solution Provider program.
The Windows 7 ESU MSRP was $62 per device for 2020. The price will increase each year. Organizations can purchase ESU at any time during the three years it is available. However, if an organization waits and purchases ESU for the first time in year two or three, they will have to pay for preceding years as well since all security updates are cumulative starting January 2020.
Find more information, see Microsoft's FAQ about Extended Security Updates for Windows 7 and Lifecycle FAQ pages.
With over 30 years in the legal technology industry, the experts at Innovative Computing Systems can help you evaluate and upgrade your systems as painlessly as possible.
Windows 7 Extended Security Updates: If you are not upgrading a Windows 7 machine, make sure it doesn't turn into an expensive point of failure by implementing Extended Security Updates. Contact us to enroll and get a MAK key.
EMP for Windows Server: If you previously haven't been able to migrate to updated systems because of the requirements of legacy applications, consider the End-of-Support Migration Program (EMP) for Windows Server, which combines technology with expert guidance to migrate your legacy applications running on outdated versions of Windows Server to newer, supported versions on the Innovative Cloud Solution powered by AWS.
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Contact an Innovative Computing Systems Account Executive for a free consultation by emailing sales@innovativecomp.com, calling 1-800-541-0450 or completing the form.
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