Hourly, Full-Time Position
Are you ready to take your skills to the next level? Tired of doing the same thing every day?
Innovative Computing Systems is the first-choice partner of law firms, municipalities and professional services organizations looking to define or improve a comprehensive IT strategy; implement, integrate, and support best-in-class legal and horizontal technologies; enhance cybersecurity and leverage the power of cloud computing. We are seeking industry professionals who are highly skilled engineers that can understand technology and infrastructure in-depth, think creatively and have the drive and ambition to push their career forward all while creating solid and long-lasting working relationships with our clients.
Our new team member will be an experienced IT Consultant/Senior Level MSP Engineer who will work with a team of other Engineers to remotely support our clients from our Austin office. This position is responsible for providing insight and guidance to build and support client networks. Also designing, planning, implementing, and supporting a variety of technologies and systems, both in-person and remotely. They will also be mentoring and training other engineers, providing high level technical support for complex and in-depth technical issues, and consulting with clients and Project Management around strategy, selection, budget, and execution of projects.
Essential Duties and Responsibilities:
o Diagnose, analyze, and troubleshoot hardware, software and network issues and situations with critical thinking skills
o Install and configure new hardware, software, and network components
o Collaborate with sales team and other engineers to design and develop technical solutions
o Provide phone, email, and in-person onsite support to a wide variety of clients
o Mentor, coach, and train other engineers
o Learn and work with new technologies on a constant basis
o Complete tasks in a group as well as individually
o At least 5 years of applicable work experience as an IT consultant, MSP or as a senior level systems engineer. Must be authorized to work in the United States without sponsorship
Proficiency with installing, configuring, and supporting the following technologies:
o Microsoft Windows Server 2008/2012/2016
o Active Directory
o Internet Information Services
o Routers, switches, firewalls, wireless networks
o Microsoft Windows 7/8/10
o Microsoft Office 2007/2010/2012/2016
o Microsoft SQL Server 2005/2008/2012 experience a plus
Experience with installing, configuring, and supporting the following technologies:
o Microsoft Exchange and Office 365
o Amazon web services (AWS)
o Microsoft Azure
o VMware 5+
o Workstation imaging development, deployment, and support
o Storage Area Networks (SANs)
o Software deployment tools
o Line of Business applications and customizations
o Document management systems and tools
o Law firm experience a plus
To be considered, please reply with your:
o Cover letter
o Include Salary Requirements
Innovative Computing Systems, Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.
We thank all candidates for their interest; however, only shortlisted candidates will be contacted.