iManage has recently announced that the iManage Worksite IDOL Index software is now in maintenance mode only pending end of life at the end of 2023. iManage has also announced the end of life of their “classic clients:”

  • iManage DeskSite
  • iManage FileSite
  • iManage Offsite
  • Email Management Module for Filesite and Desksite
  • Express Search
  • iManage Miner
  • iManage Deal Binder
  • iManage FileShare server

The software will continue to be supported through June of 2023. The software will be removed from all access at that time. The software itself will be removed from availability and their Knowledge Base purged of references at the end of 2023.

This is a big step for iManage. FileSite and DeskSite have been the mainstays of iManage client (PC) software for almost 20 years. IDOL has been their Indexer of choice for more than 10 years. When iManage separated from Hewlett Packard, however, they did not take IDOL with them. IDOL has been licensed to iManage but not updated by HP since the split in companies. FileSite and DeskSite saw rapid improvement when iManage split off from HP 6 years ago, but the real innovation has come via the Work10 client software.

iManage has built superior lightweight software to access documents on almost any platform in the past few years. The ease of use and the low maintenance at the PC, Mac or IOS level makes the Work10 software quite a good performer. iManage says that the decision to discontinue the legacy software was driven by the fact that the majority of iManage customers have upgraded to Work 10, and that all iManage technology partners have updated their integrations to support the Work 10 interface with the Universal API.

iManage purchased the RAVN Indexer soon after they split from HP. RAVN is the iManage flagship Indexer. RAVN works extremely well with the iManage Work10 client and with the classic clients, Filesite and Desksite. RAVN is faster than IDOL and is able to handle far greater amounts of data with less maintenance. RAVN can also be scaled to work with their Insight and Extract data mining modules. Lastly, RAVN works with Security Policy Manager to provide Ethical Walls and easy management of security rights.

Innovative Computing Systems recommends moving your on-premise iManage Indexer to RAVN with your next scheduled upgrade. iManage should be upgraded periodically to remain current. We recommend those upgrades when the annual renewal comes for the SSL certificate for the Worksite server. RAVN is available to current iManage clients at no additional charge, with the exception of installation.

 

Please contact an Innovative Account Executive at 1-800-541-0450 or [email protected] to schedule a review of your current Indexer.