Thank you to our partners at Mitel for sharing this blog post with us.
Certain business dynamics are custom-made for cloud communications solutions. If you want to spend less time managing infrastructure and more time delivering an impeccable client experience that will help differentiate your law firm, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your firm. Check out the list below to see if any of these common dynamics might be driving you to the cloud:
- Rapid Growth
Law firms expanding at warp speed need unified communications (UC) solutions that can evolve just as fast. The cloud provides quick and easy software upgrades with the inherent scalability needed to support growth. Plus, cloud solutions offer greater flexibility for integrations with other technologies you may already be using and the ability to more readily adapt processes in the future.
- Multiple Locations
You may have staff in multiple locations, but you need a single solution that supports remote workforces without becoming a major administrative undertaking for your IT staff. A unified communications solution can easily be deployed regionally to globally, while also creating a more consistent experience for both your staff and your clients.
- Mobile Workforce
If you have a substantial number of people who are in the field, on the road or just not at their desks, cloud-based technologies and mobile apps make data easily accessible wherever they are. The cloud also makes it easy for your administrators or IT staff to remotely manage equipment to ensure remote employees have the tools they need to get the job done.
- Small-to-Mid-Sized Law Firms
Unlike the big boys, most smaller law firms can’t afford to maintain their own enterprise-level network security and redundancy, and may not have the necessary staff to do so. But, as a smaller law firm, you still need to compete and can’t afford to put your operation at risk. With a cloud-based UC solution, small-to-mid-sized law firms can share the costs of sophisticated infrastructures and strict security measures with other cloud clients, gaining enterprise-class features without the need to manage staff or equipment.
- Outdated Equipment
Whether it’s due to lack of functionality, a contract termination or a manufacturer that no longer supports your hardware, if your on-premises equipment is ready for an upgrade, there’s no better time to consider moving your communications to the cloud. Consider your goals and where your law firm is headed to see if the flexibility and cost structure offered by cloud communications are a good fit before sinking thousands into new onsite equipment.
You or those around you (e.g., your staff, your supervisor, your managing partner!) just aren’t happy with the performance, functionality or return on investment of your current UC solution. If you’re hearing more complaints than compliments these days, take a critical look at what you’re trying to accomplish. Many cloud-based solutions offer greater customization opportunities to help you meet the distinct needs of your firm.
Chances are, you saw your law firm in one or more of the above scenarios. If so, it’s time to take a look at your current technology and see if it’s delivering the results and productivity you need. The truth is, with the rate of change today’s law firms face -- combined with the need to control costs and deliver a flawless client experience -- any law firm can benefit by moving to the cloud.
Need help moving your communications to the cloud? Contact us.